INTRODUCTION

These terms and conditions apply exclusively to the use of the www.dumaurierwatches.com website. Du Maurier Watches Limited provide the services available on this website. By using any part of this website, completing your customer registration details with us and/or placing an order, you agree to be bound by these terms and conditions.
You should note these terms and conditions can potentially change at any time, and it is up to you to check the terms and conditions regularly before ordering any products or other services in case there have been any changes. If you do not agree with the terms and conditions set our below, you should not use or access this website.

To be eligible to purchase goods or services on www.dumaurierwatches.com

a)    Register to use the website.
b)    Be the holder of a valid debit/credit card or PayPal account.
c)    You agree not to impersonate any other person or entity or use a false name or a name that you are not authorised to use.
d)    You must be eighteen years of age or over or use this site with the agreement of, and under the supervision of, a parent or guardian.

You warrant that the personal information which you are required to provide is true, accurate and current in all respects. If your personal information changes then please notify us immediately

You agree that if you break these terms and conditions, or any liabilities incurred arising out of your use of this website, you will be responsible for the costs and expenses that we or our officers, directors, employees, agents and suppliers incur as a result of the breach, including reasonable legal fees (if applicable). You will remain liable if someone else uses your account and/or personal information unless you can prove that such use was fraudulent.

ORDERING YOUR GOODS

Orders for goods may be placed online, by telephone or by any other form of oral or written communication. However, no orders for goods submitted by you shall be deemed to be accepted by us unless we confirm in writing (‘confirmation’)

It is your responsibility to ensure the accuracy of the terms of any order and for checking that the confirmation is correct

You undertake that all goods ordered by you are for your own private and domestic use and are not for resale.

RETURNS & WARRANTY

All of our watches sold exclusively through www.dumaurierwatches.com are under a 2 year warranty. To see our full guarantee and returns policy please click on these links:

YOUR RIGHT TO CANCEL

You have a right to cancel your order in writing within seven days of receipt and receive a refund of all charges. We will not consider an order cancelled unless we have confirmed to you in writing that we have received your notice of cancellation. You will then need to return the item(s) by post. Parcels returned by post are returned at your own cost. A refund will only be issued once we have received the returned goods in a satisfactory condition.

PRICES

All prices indicated for products and services available via www.dumaurierwatches.com are inclusive of VAT at the current rates and are stated in £ sterling. These are exclusive of delivery charges. The total cost of your order is the price of the products and services ordered plus the delivery charges as set out in the Deliveries section.

Where the order is for a delivery address outside the European Community (EC) such VAT will not apply.

We reserve the right to apply VAT on orders that have a delivery address within the European Community (EC) at the time of dispatch.

We accept most major credit/debit cards and you can also pay by PayPal.

All credit and debit cards are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

You confirm that the credit or debit card or PayPal account that is being used is yours.

Your payment card is only debited once an order has been confirmed and dispatched.

For pre-order goods, your card will be debited for the deposit amount (if applicable) and the remainder debited on dispatch of your goods.

We cannot be held responsible for price or goods information held on third party websites or any other written material. The only prices that apply for Du Maurier Watches Limited products are those stated in our material. We cannot vouch for the reliability of prices stated on shopping directories or through any other third party material.

PAYMENT CARD VALIDATION

One of the primary methods of payment card validation is by using the Card Validation Code (CVC) which is made up of the three last numbers of the code contained on the reverse of your credit or debit card. The Card Validation Code is an authentication scheme which gives you added security against the fraudulent use of the card. We also use the 3d protection system

DELIVERY

We will deliver goods in accordance with the delivery option selected by you during the order process. The delivery period stated within which you receive your order is approximate. Occasionally delivery may be affected by factors beyond our control and we will let you know if we become aware of an unexpected delay and will arrange a new delivery date with you.

Products will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in installments if certain items are out of stock. We will contact you to give you the option of receiving in installments or waiting for the complete order.

The legal title to the goods and the risk in the goods will pass to you on delivery of the goods.

If your delivery address is outside the United Kingdom, you may have to pay import duties and taxes which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note that customs policies vary from country to country. We recommend you contact your local customs office for further information.

Please note international shipments may, from time to time, be subject to cross border inspections by customs authorities.

CONFORMITY OF GOODS

We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.

PRIVACY POLICY

Our policy is outlined in the Privacy Policy section of this website.

OUR EMAIL POLICIES

We will send you e-mail relating to your account which will include order confirmations, renewal/expiration notices, despatch updates and credit card problem notifications.
In addition we may send you regular e-mail newsletters relating to new product releases or our latest offers. If you no longer wish to receive a newsletter, you can follow the ‘unsubscribe’ instructions located towards the bottom of each newsletter.

COMPETITION T&CS

Du Maurier Watches Ltd is the sole promoter of our competitions. There is no entry fee and no purchase necessary to enter a competition. By entering a competition, an entrant is indicating his/her agreement to be bound by these terms and conditions. Only one entry will be accepted per person. Multiple entries from the same person will be disqualified. No responsibility can be accepted for entries not received for whatever reason. The rules of each competition and how to enter will be detailed individually at the time of each event.

We reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of our control. The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice. Winners are chosen at random by an independant third party. The winner will be notified by email and/or DM on Twitter/Facebook and/or letter within 28 days of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner. Our decision in respect of all matters to do with the competition will be final and no correspondence will be entered into. The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

COPYRIGHT AND TRADEMARK

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of du Maurier Watches or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may:

  • Copy, print (one copy only) or download extracts of the material on this website for the sole purpose of using this website in good faith for domestic purposes or placing an order with Du Maurier Watches Ltd;
  • Copy print (one copy only) or download the material on this website for the purpose of sending to individual third parties for their personal information provided that you do seek no commercial advantage or benefit from so doing and you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.

DISCLAIMER & LIMITATIONS OF LIABILITY

Du Maurier Watches does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation. To the fullest extent permitted by law and save as provided above, neither Du Maurier Watches nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Du Maurier Watches or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

The limitations of liability in these conditions shall apply equally for the benefit of Du Maurier Watches and any other associated company of Du Maurier Watches as if references to Du Maurier Watches included references to each such associated company.

While Du Maurier Watches uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Du Maurier Watches will not be responsible for any errors or omissions or for the results arising from the use of such information. While Du Maurier Watches takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, Du Maurier Watches will not be responsible nor liable for your use of any other websites which you may access via links within this website. Du Maurier Watches does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Du Maurier Watches. The entire liability of Du Maurier Watches under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

Du Maurier Watches will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

Du Maurier Watches may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of du Maurier Watches.

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

OUR DETAILS

Du Maurier Watches Ltd
Unit 3
Sawmills
Forde Abbey
Somerset
TA20 4LU

Tel: 01460 220720

email: service@dumaurierwatches.com

Company Registration number: 07994927
VAT Regisistration Number 142 3982 12